How Sysamic helped a French Home Fragrance company to Streamline their operations with Dynamics 365 Business Central in Japan


About the customer

The customer is a France headquartered company retailing luxury home fragrances. It’s all about making homes smell great with fine and calming aromas. Their refreshing scents are accommodating to the many environments and moods in which they might be used. Not only this, but the unique blend also offer an unusual blend of aromas that clients can select based on their sensory qualities for a calming experience. Recently, they set up stores in Japan to tap the luxurious and lucrative home fragrance market in Japan.


European home fragrance retailer needed a reliable retail management system that could automate every aspect of running a store and eliminate the hassles of distinctly new local compliance. Since Japanese financial, auditory, and corporate regulations are entirely different from Europe, they required a local Microsoft partner for the right consultation and implementation of the ERP.


Sysamic deployed Microsoft Dynamics 365 Business Central as an ERP for the customer’s local retail operations. The modules such as financials, security and inventory management were customized and implemented as per the requirements of the customer. Sysamic has a team of 20+ dedicated functional and technical professionals qualified exclusively to help North American and European businesses to set up, and run business operations in Japan in compliance with the local regulations.


Post BC implementation, the customer noted significant advancements:

  • Enhanced reporting capabilities and improved financial controls.
  • Gain new financial insights with in-depth analysis
  • Enhance security with the cloud
  • Boost profits by optimizing inventory management and minimizing wastage
  • Gain a unified view with centralized data
  • Enhance mobility – work from anywhere and on any device
  • Predictive analytics & embedded real-time in-store analytics.
  • Local regulatory compliance

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