This blog covers the following points:

1. Introduction
2. What MCP Brings to Business Central
3. How MCP Accelerates the Move Toward Autonomous Enterprise in Japan
4. Connecting AI Agents to Business Central: What MCP Enables
5. How MCP Unlocks New Use Cases for Business Central in Japan
6. Why MCP Matters for Japanese Businesses—and Why Sysamic Is Leading This Shift
7. Conclusion

Introduction

Japanese companies are rapidly modernizing their digital foundations, driven by labor shortages, rising operational costs, and the demand for globally competitive efficiency. Microsoft Dynamics 365 Business Central has already become a strategic ERP choice for many mid-sized and global-ready organizations across Japan.

Now, with the emergence of the Model Context Protocol (MCP), Business Central is entering a new era—one where AI agents can interact with ERP data autonomously, securely, and contextually.

Sysamic, as a Japan-based Microsoft Dynamics 365 Partner focused on modern, intelligent ERP deployments, is at the forefront of helping businesses leverage MCP to build AI-driven workflows that enhance speed, decision-making, and operational agility.

What MCP Brings to Business Central

A Standardized Way for AI Agents to Understand and Act on Business Data

MCP is an open API standard designed to help AI clients—such as Copilot, Azure OpenAI, or other agentic systems—interact with business data in a self-defining, plug-and-play way.

Traditionally, integrating ERP systems with AI required complex custom APIs, middleware, or connectors. MCP fundamentally changes this model by:

• Standardizing how applications provide context to language models

• Allowing intelligent clients to discover and invoke ERP operations automatically

• Providing a unified interface for accessing customers, items, orders, and other Business Central entities

• Eliminating the “silo effect” between ERP, content repositories, and business tools

For Japanese organizations seeking more resilient automation without heavy integration overheads, MCP reduces development complexity and makes AI adoption significantly faster.

How MCP Accelerates the Move Toward Autonomous Enterprise in Japan

Japan’s business environment is shifting rapidly due to changing demographics, digital workforce expectations, and global competition. MCP fits into the vision of the autonomous enterprise—a future where:

• AI agents execute routine processes automatically

• Employees focus on innovation, strategy, and customer relationships

• ERP operations run continuously with minimal human intervention

This is particularly impactful in Japan, where manufacturing, logistics, retail, and services are increasingly reliant on automation to compensate for limited human resources.

With MCP:

• Sales agents can update CRM/ERP data through natural language

• Finance teams can automate reconciliations and compliance checks

• Procurement teams can rely on AI agents to evaluate suppliers and generate purchase orders

• Service teams can resolve cases faster using real-time ERP data

Sysamic helps Japanese clients adopt this approach by configuring Business Central and building AI-driven workflows aligned with local processes, local compliance, and Japan-specific business rules.

Connecting AI Agents to Business Central: What MCP Enables

1. Real-Time Access to ERP Entities: AI agents can read and write to Business Central entities such as:

• Customers

• Items

• Sales orders

• Purchase orders

• Vendors

• Inventory data

• Financial records (with role-based access)

This creates a foundation for autonomous workflows without manual navigation through ERP screens.

2. Automatic Synchronization of Data and Operations: MCP ensures that:

• AI agents remain in sync with Business Central at all times

• Actions and knowledge update automatically

• New functionality is instantly discoverable by the agent

• Maintenance and customization costs decrease significantly

For Sysamic’s customers in Japan, this approach reduces the repetitive custom integration work that historically slowed ERP modernization.

3. Strong Enterprise Security with Entra ID: Security is a top concern for Japanese enterprises, especially those operating under strict governance, audit, or industry-specific compliance frameworks.

With MCP:

• Every agent must authenticate as a valid Dynamics 365 user

• All actions follow Entra ID identity protection

• Privilege escalation is impossible—agents inherit user permissions

• Data loss prevention (DLP) policies are automatically enforced

• AI interactions remain fully governed

This aligns closely with Japan’s rising emphasis on secure AI adoption under evolving digital governance norms.

How MCP Unlocks New Use Cases for Business Central in Japan

1. AI-Driven Sales & Customer Service: AI agents can:

• Prioritize leads

• Generate quotes

• Update customer records

• Draft emails

• Retrieve order history

• Create replacement orders automatically

In telesales-heavy industries in Japan (retail, wholesale distribution, trading), these capabilities remove administrative bottlenecks and free teams to focus on relationship-building.

2. AI-Orchestrated Procurement & Supply Chain Operations: MCP enables intelligent procurement agents that:

• Validate purchase requisitions

• Check stock, pricing, sustainability metrics

• Suggest optimal suppliers

• Consolidate items into a single PO

• Trigger the purchase automatically

For Japanese manufacturing and trading companies operating under tight delivery windows, this significantly improves responsiveness and cost control.

3. AI-Assisted Compliance for Business Central Users in Japan: Compliance remains one of the most resource-intensive activities for Japanese SMEs and mid-market companies.

With MCP, AI agents can:

• Identify shipments requiring environmental compliance checks

• Analyze supplier contracts

• Suggest next steps (e.g., certification updates, documentation follow-ups)

• Help maintain regulatory adherence (e.g., recycling standards, material traceability)

Sysamic integrates compliance workflows inside Business Central so Japanese clients can meet local regulatory obligations with less manual burden.

Why MCP Matters for Japanese Businesses—and Why Sysamic Is Leading This Shift

Japanese companies face unique challenges:

• Shrinking workforce

• Need for leaner operations

• Rising expectations for digital efficiency

• Global expansion pressure

• Strict compliance and governance standards

MCP provides the architecture needed for AI-driven operational excellence, and Sysamic brings the local expertise to make it work inside Japan’s business and compliance ecosystem.

Sysamic’s strengths include:

• Deep expertise in Dynamics 365 Business Central

• Strong understanding of Japanese operational nuances

• Experience designing secure, scalable AI workflows

• Ability to integrate Business Central with AI agents through MCP

• Local support, local project management, and Japan-ready implementation frameworks

Conclusion

The Model Context Protocol marks a turning point for Business Central. It transforms ERP from a system of manual inputs into a platform for autonomous, intelligent operations.

For Japan, where efficiency, precision, and continuous improvement define business culture, MCP unlocks the next stage of ERP modernization.

With Sysamic’s guidance, Japanese organizations can seamlessly connect AI agents to Business Central—creating faster workflows, enabling better decisions, and building future-ready digital operations.

Sysamic is widely trusted in Japan as a Microsoft Dynamics 365 Partner, helping businesses navigate digital transformation with localized expertise and global technology. Specializing in Microsoft Dynamics 365 Business Central, we support Japanese enterprises and global companies operating in Japan with ERP implementations, cloud migration, compliance, and modernization strategies. Our bilingual team ensures clear communication and seamless integration with Japan’s unique regulatory and business environment. Whether you’re adopting Microsoft Azure, deploying Microsoft Copilot, or managing a hybrid workforce, Sysamic delivers secure, scalable, and future-ready solutions

To learn how Sysamic can support your digital transformation in Japan, email us at info@sysamic.com or fill out our contact form here to get in touch.