Introduction
In Part 1 of this series, ie. in the previous blog, we explored the foundational personalization features available in Microsoft Dynamics 365 Business Central and how Sysamic K.K. supports Japanese enterprises in customizing the platform. In this follow-up, we delve deeper into advanced personalization, developer-level customizations, and real-world case studies that highlight how tailored Business Central solutions are transforming operations across industries in Japan.
Advanced Personalization Features in Business Central
Business Central allows more sophisticated personalization through configuration and development. Some of these advanced techniques include:
Profiles (Role Centers): Admins can create and assign profiles tailored to departments or user roles (e.g., finance, sales, warehouse), providing specific dashboards, charts, and workflows.
Page Extensions via AL Code: Developers can use AL (Application Language) to extend existing pages, add new fields, or adjust business logic, enabling deeper customization.
Custom Report Layouts: Modify or create layouts using Word or RDLC to meet specific Japanese regulatory or customer-facing requirements, such as tax invoices or delivery slips.
Power Automate Integration: Trigger automated workflows—for instance, sending notifications when inventory drops below threshold or automating approvals for purchase orders.
Embedded Power BI Reports: Insert visual analytics directly into Role Centers to give users real-time KPIs aligned with Japanese market metrics.
These tools allow Sysamic to build highly contextualized experiences within Business Central while maintaining the system’s cloud scalability and security.
Sysamic’s Approach to Developer-Level Customizations
Japanese businesses often need more than cosmetic personalization. Sysamic addresses this by:
Creating Localization Extensions: From Zengin Bank integrations to consumption tax handling and My Number compliance.
Building Custom Fields and Tables: For industries like construction, insurance, or retail that require tracking additional data points not native to Business Central.
Integrating External Systems: Including local CRM systems, WMS, or payment gateways using Business Central APIs and web services.
Ongoing Support and Updates: Ensuring customizations remain compatible with Microsoft’s semi-annual Business Central updates.
Sysamic adheres to Microsoft’s best practices for development and version control, ensuring that extensions are stable, upgrade-safe, and well-documented.
Real-World Use Cases in Japan
Here are a few examples of how Sysamic has implemented advanced personalization for Japanese enterprises:
Manufacturing Company in Nagoya: Sysamic created a custom module for managing outsourced processes, including subcontractor tracking and detailed component costing. This was integrated into the existing Production Order system with added fields and approvals.
Retail Chain in Tokyo: Role Center dashboards were customized per store manager, with real-time sales data, inventory alerts, and workflow approvals for procurement. Embedded Power BI visualizations helped track promotions.
Logistics Provider in Osaka: Using AL extensions, Sysamic integrated a local warehouse management system with Business Central. Custom shipping label formats and a localized delivery scheduling interface were also added.
Insurance Agency in Yokohama: Tailored customer onboarding forms were created using Power Apps, feeding into Business Central through APIs. Japanese documentation templates were also added to streamline compliance.
These implementations highlight how deep personalization—beyond UI tweaks—can drive operational efficiency and ensure regulatory compliance in Japan.
Conclusion
Advanced personalization in Dynamics 365 Business Central unlocks immense value for Japanese enterprises. From modifying user interfaces to building industry-specific modules, Sysamic ensures that your ERP system evolves with your business.
With deep expertise in local business culture, compliance needs, and Microsoft technologies, Sysamic K.K. turns Business Central to your competitive advantage.